Frequently asked questions
Will I receive the same product that I see in the picture?
Yes, the product you receive will match the image displayed on our website. However, minor variations in color, finish, or design may occur due to lighting, screen resolution, or product updates from the manufacturer.
Where can I view my sales receipt?
Once your order is completed, you can view and download your sales receipt from your account dashboard under the “Orders” or “Purchase History” section.
How can I return an item?
Please read our return policy for the steps to return an item.
Will you restock items indicated as “out of stock?”
We regularly update our inventory and aim to restock popular items as soon as possible. If an item is out of stock, you can sign up for a restock notification on the product page, or contact our team for an estimated availability date. Some items may be discontinued, so feel free to reach out for alternative recommendations.
Where can I ship my order?
We currently ship orders across the UK. Unfortunately, we do not offer international shipping at this time. If you need more details about delivery options or specific locations, please contact our support team.